Journal of Business and Economic Research

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  May 29, 2025

  Abstract

  The globalization of business operations demands leaders capable of transforming cultural conflicts into innovation catalysts within multinational teams. While cultural diversity enhances innovation potential by 40%, it introduces operational inefficiencies (19–27% productivity loss). Addressing limitations in traditional conflict models—oversimplified cultural dynamics and Western-centric measurement biases—this study proposes a contingency framework integrating culturally intelligent leadership and digital tools to convert tensions into performance gains. Drawing on longitudinal data from 52 multinational projects (2019–2024) through NLP communication analysis, HR records, and patent correlations, we identify three intervention pathways: 1.Behavioral scaffolding​ via cultural buffer roles improves R&D efficiency by 31%. 2.Motorial priming​ using...